Virtual visits

We are thrilled to be able to offer virtual visits. However, we want to be fully transparent and make sure that you understand there are both benefits and certain inherent limitations and risks associated with virtual visits.

Benefits of Tranquility’s virtual visits include, but are not limited to:

  • Comfort and convenience – you can have appointments while at home, work, or school. Virtual visits are often easier to fit into busy schedules.
  • Control of infectious illnesses – less exposure to other people’s germs helps everyone, especially those who are chronically ill, pregnant, or immunocompromised.
  • No downloads required – You can see us from any device without needing to download any software. Just use your browser of choice on a device that has a camera and a microphone.
  • Private & Secure – is HIPAA, GDPR, and HITECH compliant, which means your data is encrypted and none of your information is stored. 

When it is time for your scheduled virtual visit, please enter the waiting room for your provider and let them know you’re waiting.

Tranquility team waiting rooms:

To get the most out of your visit, please make sure you have a good internet connection and your device is charged. Being in a quiet space with good lighting helps us to better see and hear your properly. Try to position yourself before the call so that you are comfortable for the duration of the call and  the camera doesn’t get moved around too much. Most importantly, come prepared with your list of questions or concerns for the visit so we can be sure to cover everything you need to talk about. Note: You must be in the state of Ohio at the time of the visit.